Shipping
How long does delivery take?
We deliver within 2–5 business days after your order.
What are the shipping costs?
Shipping is free for orders over €50. For orders below this amount, standard shipping costs apply.
Do you also ship internationally?
Yes, we ship to all countries within the EU.
Returns
Can I return my order?
Yes, you can return your order within 14 days of receipt. The product must be unused and in its original packaging.
How do I initiate a return?
Send an email with your order number and reason for return. You will receive return instructions within 2 business days.
When will I receive my refund?
After receipt and inspection of the return, the amount will be refunded within 14 business days.
Payment
Which payment methods do you accept?
We accept iDEAL, credit card, PayPal, and other common payment methods.
Is paying at GoodieCom secure?
Yes, all payments are processed via a secure connection (SSL).
Products
Are the products in stock?
Most products are available for immediate delivery. If a product is out of stock, this will be indicated on the product page.
I have a question about a product, what should I do?
Feel free to contact us via the contact page. We are happy to help you!